Privacy Policy

Effective Date: August 5, 2026

Heartland Remodeling LLC (“Heartland Remodeling,” “Heartland,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit heartlandbath.com, submit a form, contact us, request an estimate, or otherwise interact with our business.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

Full name
Email address
Telephone number
Street address or ZIP code
Information about your bathroom remodeling project
Preferred service or project type
Appointment and consultation details
Messages, photographs, or other information you send us
Records of your communications with our team

We may also collect information automatically when you use our website, including:

IP address
Browser and device type
Operating system
Pages viewed
Referring website or advertisement
Date and time of visits
Approximate location derived from your IP address
Website interactions, form activity, and conversion data
Cookie and similar technology identifiers

2. How We Collect Information

We may collect information through:

Website contact and estimate-request forms
Telephone calls, emails, and text messages
Appointment requests
Advertising platforms
Analytics and call-tracking services
Customer relationship management systems
Reviews and feedback
Cookies, pixels, tags, and similar technologies
Information provided by referral partners or lead providers

3. How We Use Your Information

We may use your information to:

Respond to inquiries and estimate requests
Contact you about your bathroom remodeling project
Schedule consultations and appointments
Prepare proposals or estimates
Provide and improve our services
Maintain customer and lead records
Send appointment reminders and service-related communications
Follow up on previous inquiries
Request reviews or feedback
Measure website and advertising performance
Personalize and improve the website experience
Prevent fraud, spam, abuse, or security incidents
Comply with legal, regulatory, and contractual obligations
Protect the rights, property, and safety of Heartland Remodeling and others

4. Calls, Emails, and Text Messages

When you provide your contact information, you authorize Heartland Remodeling to contact you regarding your inquiry, requested consultation, appointment, estimate, or project.

Where you provide the required consent, we may also send promotional calls, emails, or text messages. Communications may be sent using automated technology where permitted by law.

Message frequency may vary. Message and data rates may apply. Consent to receive marketing communications is not a condition of purchasing services.

You may:

Reply STOP to unsubscribe from text messages
Reply HELP for assistance
Use the unsubscribe link in a marketing email
Contact us directly to update your communication preferences

The FCC requires consent for certain automated calls and text messages and recognizes consumers’ right to revoke that consent.

5. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to:

Keep the website functioning
Understand website traffic and visitor behavior
Measure advertising performance
Track calls, form submissions, and other conversions
Improve website content and usability
Deliver or measure advertising

These technologies may collect information about your device, browsing activity, and interactions with our website or advertisements.

You may manage cookies through your browser settings. Disabling cookies may affect certain website features.

6. Analytics and Advertising

We may use third-party analytics, advertising, call-tracking, and website-performance services. These providers may collect or receive information about your interactions with our website and advertisements.

Depending on our active marketing tools, providers may include services associated with:

Google Analytics
Google Ads
Meta
Microsoft
Call-tracking platforms
Website hosting and security providers
Customer relationship management platforms

Some of these activities may be considered targeted advertising or the sharing of personal data under certain state privacy laws.

7. How We Disclose Information

We may disclose information to vendors and service providers that assist us with:

Website hosting and maintenance
Advertising and analytics
Call tracking and call recording
Customer relationship management
Email and text-message delivery
Appointment scheduling
Payment or financing services
Data storage and security
Professional, legal, accounting, or insurance services

We may also disclose information:

To contractors or project partners when necessary to provide requested services
To comply with a subpoena, court order, law, or governmental request
To investigate fraud, abuse, security incidents, or violations of our terms
In connection with a merger, acquisition, financing, reorganization, or sale of business assets
With your direction or consent

Heartland Remodeling does not sell personal information for money. However, certain advertising or analytics activities may be treated as “sharing,” “targeted advertising,” or a “sale” under some state laws.

8. Financing and Third-Party Services

If you request financing information, your information may be provided directly to or collected by an independent financing provider.

Financing providers maintain their own privacy policies and terms. Heartland Remodeling is not responsible for the privacy or security practices of independent financing companies or other third-party websites.

9. Data Retention

We retain information for as long as reasonably necessary to:

Respond to inquiries
Manage customer and project relationships
Maintain business and tax records
Resolve disputes
Enforce agreements
Meet legal, insurance, and regulatory requirements
Support legitimate marketing and business operations

Retention periods may vary depending on the type of information and its purpose.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, storage system, or electronic transmission is completely secure. We cannot guarantee absolute security.

Texas law requires businesses to maintain reasonable safeguards for certain sensitive personal information and establishes notification duties for qualifying data breaches.

11. Your Privacy Rights

Depending on where you live and whether applicable law covers our processing, you may have the right to:

Confirm whether we process your personal data
Access personal data we maintain about you
Correct inaccurate personal data
Request deletion of personal data
Obtain a portable copy of certain data
Opt out of targeted advertising
Opt out of certain sales or disclosures of personal data
Appeal a decision concerning a privacy request

Texas residents may have these rights under the Texas Data Privacy and Security Act where applicable.

To submit a request, contact:

Email: info@heartlandbath.com
Phone: 214-677-0231

We may need to verify your identity before completing a request. We may deny or limit a request where permitted by law.

12. Children’s Privacy

Our website and services are intended for homeowners and adults seeking remodeling services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided information through our website, contact us so we can review and delete it where appropriate.

13. Third-Party Links

Our website may link to financing providers, social media platforms, review websites, manufacturers, or other third parties.

We do not control and are not responsible for their privacy practices, content, security, or terms. Review the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal obligations.

The revised policy will be posted on this page with an updated effective date. Your continued use of the website after an update constitutes acknowledgment of the revised policy.